Specialized Support

Get the most out of your service.

Contact me now

Whenever You Need.

We are here for you.
Our team is committed on answering any questions that arise in the daily use of our services.

Remote Support, Focused on Your Success.

Discover the benefits of Specialized Support.


Submit proposals with confidence. Have step-by-step monitoring by experts, whenever you need it.


Clarify your concerns faster with personalized support. Let’s get straight to the point.


We provide support by phone, email and remote access.


Specialized Support is available for unlimited calls on weekdays from 9am to 7pm.

VORTAL Premium Support 01
All the help you need

Combine our expertise with your know-how. Our Specialized Support was created to help you work on VORTAL and SaphetyGov’s platforms.

VORTAL Premium Support 02
Dedicated Support Line

Make sure your proposals are successfully submitted with the help of our experts.

VORTAL Premium Support 03
Assistance channels

Choose which channel is more convenient for you: phone, email, or remote access.

VORTAL Premium Support 04

When purchasing an advanced service for suppliers, you will be entitled to an introduction platform webinar given by Vortal specialists.

previous arrowprevious arrow
next arrownext arrow

Specialized Support is included in the Fast, Radar, Fast Pro and Radar Pro services. It cannot be purchased individually.

Still Missing Information?

We help you figure everything out.

Ask for a Contact

A Complete Suite of Solutions.

For every step of the way.

Advanced Plans

Combine several solutions to accelerate your business.

Read more
Cloud Qualified Certificate

Identify the certificate representative by SMS.

Read more

Reliability and digital security for any Public Procurement platform.

Read more