Privacy Policy

VORTAL is deeply committed to information security offering maximum guarantees of quality, security and integrity in all its services and platforms.

VORTAL manages all personal data pursuant to the Data Protection Laws and to the Regulation (EU) 2016/679 of the European Parliament and European Council of 27 April 2016 (GDPR).

VORTAL acts as controller of the personal data for the period of time where there is a relationship with the client or for the period of time mandatory by law to store the data.

Collected personal data are destined to the management of the contract stablished with the clients or potential clients (clients), and is treated according the Personal Data Protection Policies and General Conditions of Access, which are unequivocal and expressly accepted by them.

The processing of personal data by VORTAL (and other VORTAL processors) has not only the purpose of identifying the users of VORTAL platforms but also the provision of services, including technical support, marketing campaigns and notifications related to the commercialization and use of the platform by VORTAL.

Clients have the possibility to choose not to receive newsletter and marketing campaigns, through the tools and functionalities available on the email marketing tools used by VORTAL, as well as the possibility to exercise those rights through the e-mail

To all clients is granted the right of access, rectification, erasure and restriction of their personal data, as well as the possibility of any clarification request, through the e-mail, and also the right to lodge a complaint with a supervisory authority where VORTAL operates.

Clients are bound to maintain the data updated and VORTAL promises to fully comply with obligations that fall under the terms of the law in force with respect to personal data protection measures and rights of the bearers.

To ensure the safety of all personal data, VORTAL implemented all physical and logical measures necessary, granting also mechanisms of audit and controlling to assure the compliance of the security and personal data protection policies.

All VORTAL’s data processing could be done by the following companies: VORTAL – Comércio Electrónico, Consultadoria e Multimédia, S.A. with the Portuguese identification number 505141019, as well as VORTAL Connecting Business with the Spanish identification number A85765469, or any other company owned by VORTAL, SGPS, S.A. with the Portuguese tax identification number 509963404, as well as any entity as processor on behalf of VORTAL as stated on article 28 of the GDPR.

To any suggestion, doubt, request or clarification regarding any situation related with the personal data protection, as well as to exercise any rights stablished in the national personal data protection laws where VORTAL operates, as well as any right stablished in the GDPR, we ask you kindly to contact us through the email, and VORTAL will answer to any contact as soon as possible.